amosadrian95 amosadrian95
  • 23-04-2024
  • Business
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Susan places an order for printer ink cartridges from an office supply firm. A majority of the cartridges were found to be defective. In spite of repeated queries to the supply firm, Susan had to deal with poor customer service. The experience left Susan frustrated and angry. This reflects the ? component of her attitude about the supply firm.

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